Top10 FAQ

  1. What does "Trade flow is busy" mean?
  2. Why does the "Not enough money" message appear when I try to open a position?
  3. How to calculate the cost of one point.
  4. Why do I need a demo-account?
  5. Where can I find the list of trading instrument and spread values for them?
  6. Why was the order closed without my participation?
  7. Why was the position closed at the price, which was not on the chart?
  8. Why was the order executed not at the declared price?
  9. How the margin is calculated?
  10. Is it possible to change the base currency or the type of my account?
  11. What do I do if the charts say "Pending updates"?
  12. Why does MetaTrader4/5 terminal say "No connection" when I try to connect to the server?
  13. What do I do if MetaTrader4/5 says "Invalid account"?
  14. What is the minimum deposit?

Ask

Our consultant will answer your question shortly.

Ask a question

Need any help? Click on the icon in the lower right corner of the page and get an answer to any your questions

Or enter your phone number in the form below and we will call you right away.
Call back
Ask a question