These instructions are applicable for connection to your accounts in MetaTrader 4/5 terminals, as well as their mobile applications designed by MetaQuotes.
If you’re not able to connect to your account using the ways described above or the terminal says "Invalid account", use our instructions for solving the problem.
Possible reasons of "No connection" may be either poor Internet connection or problems with the server.
To solve the problem, try to do the following:
If none of the above steps resolved the issue, please contact our Live Support in any way that is convenient for you.
Our consultant will answer your question shortly.