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Document regulating the business activity and services provided by RoboForex after July 22nd, 2014:Client Agreement (254 Kb)
1. The following articles have been changed 2.2, 2.3, 6.5, 6.6, 6.9, 8.1.1, 8.1.2, 8.1.3, 8.1.4, 8.1.5, 8.1.6, 12.1, 13.16, 13.17, 13.4.
2. The following articles have been added 12.4, 13.22, 13.23, 13.24, 13.25:
12.4 When Stop Out takes place on MetaTrader5 and cTrader platforms, the most non-profitable position will be closed. When Stop Out takes place on MetaTrader4, all positions will be closed.
13.22 When depositing trading account via Bank Transfer of PayPal payment system, the Client has to verify his Live Account.
13.23 The Client can withdraw funds via Bank Transfer only if he deposited his trading account via Bank Transfer as well.
13.24 When the Client deposits his trading account, the Company compensates the commission charged by the payments systems.
13.25 The Company reserves the right to deny funds withdrawal to the Client, in case the application for withdrawal contains payment details of the third parties.
3. Swap term has been updated:
Swap – charge for transferring open position to the next day. It can be positive and negative. In the Wednesday to Thursday night, the charge is threefold. Swap value for different platforms may differ.
1. The following text in article 7.5 has been changed from:
"In process of Instant Execution of Client’s order, the price quoted in the order is compared with the current price. In case the current price differs from the price quoted in the order, a new price will be proposed with comment "Requote". In case Client does not accept the new price within 3 seconds, it will be considered that the transaction is cancelled".
"When processing Client’s order in Instant Execution mode, the price quoted in the order is compared with the current price. If the order can be executed at the current price, it will be executed. If the current price has been changed, the Company has the right to decline this order (in this case, Client receives "Off Quotes" message) or offer to execute the order at new price ("Requote"). Client has 3 seconds to accept new price or cancel resending the order. Agreeing to "Requote" doesn’t guarantee that the transaction will be made, it only means that the order will be resent at the newly offered price".
2. Article 14.9 and sub-article 14.9.1 have been added.
"The Client agrees that intensity of sending trading queries from his terminal to the Company’s server mustn’t create an overload, which interferes with the execution of other Clients' orders".
"The Company has the right to stop processing the Client’s orders in case of flagrant and constant violation of article 14.9 by the Client".
1. Articles 3.8, 3.9, 11.11 have been added.
2. The following text in article 11.10 has been changed from:
"Orders Buy Stop, Sell Stop, Stop Loss will be executed at the price for the moment of order execution. Buy Limit, Sell Limit and Take Profit orders will be executed at the order price."
"Buy Stop, Sell Stop, and Stop Loss orders will be executed at the price at the moment of order execution. Buy Limit, Sell Limit and Take Profit orders will be executed either at the exact price the Client set, or a more favorable price in the direction of the Client`s trade."
3. Article 9.6 has been deleted:
"The Company has the right to change the values of "Limit & Stop Levels" for each instrument in the course of news announcement."
4. The number of article 9.7 of the previous version of the Client Agreement has been changed to 9.6; the number of article 11.11 of the previous version of the Client Agreement has been changed to 11.12.