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Members Area FAQ

On this page you can ask our manager any questions you have. The reply to your question will be sent to your e-mail. Before asking, please look through this page and read the information on it. There may already be an answer to your question.

  1. Is it possible to change the currency of my account?

    No. But you can open a new account in USD, EUR, CNY and GOLD.

  2. How are my funds protected from theft in the Members Area service?

    To withdraw funds from the Members Area service, there is 3-tier system of protection.

    1. Authorization. To withdraw funds, client needs to know the login and password from the "Members Area".
    2. When applying for withdrawal, client must specify the password to his MT4 trading account.
    3. It is necessary to confirm the submitted application by entering a secret code that customers receive on their e-mail after activating the application. The e-mail address is specified by the client during account registration.
  3. Can I change the leverage?

    Yes. You can change the level in the Members Area service. But be aware that the change in level is only possible if you have no opened positions.

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