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Live Account FAQ

On this page you can ask our manager any questions you have. The reply to your question will be sent to your e-mail. Before asking, please look through this page and read the information on it. Here may already be an answer to your question.

  1. Is it possible to change the currency of my account?

    No. But you can open a new account in USD, EUR and RUR.

  2. How are my funds protected from theft in the Live Account service?

    To withdraw funds from the Live Account service, there is 3-tier system of protection.

    1. Authorization. To withdraw funds, client needs to know the login and password from the "Live Account".
    2. When applying for withdrawal, client must specify the password to his MT4 trading account.
    3. It is necessary to confirm the submitted application by entering a secret code that customers receive on their e-mail after activating the application. The e-mail address is specified by the client during account registration.
  3. Can I change the leverage?

    Yes. You can change the leverage in the Live Account service. But be aware that the change in leverage is only possible if you have no opened positions.

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