Please note that the website of RoboForex (CY) Ltd, a European company, is located at
Ask a question

Did not find the information you need? Ask your questions and get answers online!

Enter chat
Or enter your phone number in the form below and we will call you right away.
Call back
Ask a question

Why was the order closed without my participation?

If trader’s funds fall below the required reserve funds, the broker has the right to close a part of loss-making positions at the current market price. Funds = Account balance + Results of opened transactions.

Learn more about reserve requirements for each type of account in the section "Trading conditions / Types of accounts".