If the terminal displays the "No connection" message, try doing the following:
Check your Internet connection. Perhaps there are problems with communications on your ISP side.
If your computer has a stable connection to the Internet, but the terminal still says “No connection”, try to rescan the server. Left-click on the "No connection" message and select "Rescan server" from the menu item.
If none of the above steps help, in the top panel select "File" and click "Login" from the drop down menu. In the window, enter your username (trading account number), password, server address and click "Login".
If none of the above steps resolve the issue, please contact technical support.
Risk Warning There is a high level of risk involved when trading leveraged products such as Forex/CFDs. You should not risk more than you can afford to lose, it is possible that you may lose the entire amount of your account balance. You should not trade or invest unless you fully understand the true extent of your exposure to the risk of loss. When trading or investing, you must always take into consideration the level of your experience. Copy-trading services imply additional risks to your investment due to nature of such products. If the risks involved seem unclear to you, please apply to an outside specialist for an independent advice.