Top10 FAQ

  1. Is it possible to change the base currency or the type of my account?
  2. How the margin is calculated?
  3. Why was the order executed not at the declared price?
  4. Why was the position closed at the price, which was not on the chart?
  5. Why does MetaTrader4/5 terminal say "No connection" when I try to connect to the server?
  6. What does "Trade flow is busy" mean?
  7. Why was the order closed without my participation?
  8. Why does the "Not enough money" message appear when I try to open a position?
  9. How to calculate the cost of one point.
  10. Why do I need a demo-account?
  11. What is the minimum deposit?
  12. What do I do if MetaTrader4/5 says "Invalid account"?
  13. What do I do if the charts say "Pending updates"?
  14. Where can I find the list of trading instrument and spread values for them?


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